Terms & Conditions

 

These terms and conditions set out how Fused Happy agrees to sell our goods and services to you.  Upon accepting your order we (Fused Happy) and you (The Customer) are legally bound by these terms and conditions.

 

1. About Us

The goods and services you find on this website are provided by Fused Happy.  Our address is 1 Park View, Withersfield, Suffolk, CB9 7RZ.

 

2.  Ordering

Please use our online shop to place your order.  Full payment is required before your order is dispatched.

It is your responsibility to ensure the information you provide is correct.  Please ensure you check all details before placing your order.  Fused Happy cannot accept any responsibility for incorrect details you have provided which may lead to a delay to your order being processed.

 

3. Payment

Fused Happy accepts payments via PayPal.  Paypal is a safe and easyelectronic  payment gateway.

You do not need a PayPal account to make a purchase.  You can use your bank card if preferred.

 

4.  UK Delivery

Delivery charges are detailed within each listing.  Delivery charges may vary on size and weight of the item(s) purchased.

Fused Happy cannot accept any responsibility for incorrect details you have provided.  Incorrect details may lead to a delay to your order being dispatched and/or the item being delivered to the incorrect address.

 

5.  Returns

If you change your mind about an item and wish to return the item for a refund, please return it to us at the address below in the same packaging within 14 days.  Return postage will be at your own expense.  Postage costs will not be refunded.  Returns will not be accepted after 14 days.

Please note personalised items are not eligable for a refund due to the nature of the product.  If the personalisation is not as you provided, then we will offer a refund or replacement.

Return Address:

1 Park View, Withersfield, Suffolk, CB9 7RZ

If you need any help please email Jody at [email protected]

 

6. Personal Data

Any personal information you provide to us through our website will be taken as consent for us to use in the specific purpose for which is was obtained.

We will not pass on your data under and take the appropriate action to ensure it is not lost or misused.

 

7. Wholesale orders

Please understand that all pieces are created by hand by Jody.  Slight variation in colour, design and shape are to be expected, as is the nature of the product and process used.

Full payment to be made once order has been agreed.  No returns unless the product is faulty.  An apporximate lead time will be agreed at time of ordering, if there are any anticiapated changes or delays we will discuss this with you as soon as possible.

We are happy to discuss new design ideas.  All brochures, images, order forms and designs will remain the sole property of Fused Happy.  And we may wish to re-produce this design for our own use, unless agreed otherwise. 

Prices are subject to change at any time.